Do you have questions about eBucks? The right person to answer the question is eBucks customer care.
That is what this FNB eBucks contact guide is about.
But how do you contact eBucks customer care?
Related guide: FNB South Africa Connect Deal.
FNB eBucks Contact
You’ll find this article useful as I have details on FNB eBucks contact details for you.
The eBucks program has been running for over 20 years in South Africa, giving FNB customers rewards after banking with the bank.
It is easy to earn eBucks; you have to carry out the normal banking or use your card linked to the FNB account top to do shopping, pay bills, or make transfer money.
On each transaction you make from your FNB account, you get to earn points.
After accumulating adequate eBucks, you can use them to pay for your holiday, use them when shopping, or buying something you have always wanted.
The eBucks are accepted by over 340 both online and in stores across South Africa.
Additionally, you can use the eBucks to pay for your flight, travel package, or hire a car through FNB banking App.
If you have any questions or you have tried to use the eBucks but failed, here are ways you can contact eBucks customer care for assistance.
See also: ANZ Rewards Points.
How To Contact eBucks Customer Care Via FNB Bank App
After you have registered for an eBucks account, the account is linked to your FNB account.
If you have linked the account to FNB banking App, you can contact eBucks customer care.
The following are to follow if you want to contact FNB eBucks customer care:
1. Launch the FNB banking App
2. Click on ‘Queries’
3. Refer the query to ‘eBucks Rewards.’
4. Fill in the query form with correct details and what is your query.
5. Click Submit
After clicking submits, eBucks customer care will contact you and explain your questions or complaints.
Call eBucks Customer Care In South Africa
The other way to contact EBucks is by calling their customer care or call center.
The eBucks office hours are Monday – Friday: 08:00 – 18:00, Saturday: 08:00 – 16:00 Sunday & public holidays: 09:00 – 13:00.
The customer care office is closed on Good Friday, Christmas Day, and New Year’s Day.
You can call the FNB eBucks Contact Centre by dialing 087 320 3200. If you experience problems dial: +27 11 371 3711 Followed by 087 320 3200
Using any other methods, you can contact FNB customer care and have your use address on time.
Whether it is about using the points or how to earn more points, contact eBucks customers care for assistance.